FAQ

Do you ship Polska Polish pottery?
Yes! We can ship Polska Polish pottery across the country and around the world. Once your order is finalized, we will work with you to determine shipping costs and timelines.

How do you ship Polska Polish pottery?
We ship using FedEx, UPS or USPS. All shipments are fully insured for the value of the contents.

Will my Polska Polish pottery shipment be insured?
Yes, all shipments are fully insured for the value of the contents.

Where do you ship Polska Polish pottery?
Everywhere throughout the United States and internationally.

How can I be sure my Polska Polish pottery will arrive safely?
Polska Polish Pottery & Gifts is very experienced in shipping pottery so that it arrives safely. Your Polska Polish pottery will be well wrapped and insulated to ensure that it arrives intact.

What if my Polska Polish pottery shipment arrives and pieces are broken?
Accidents can happen in the shipping process. If your shipment arrives with broken pieces, be sure to keep all paperwork, take photos, and contact us to file a claim within 48 hours of receiving the merchandise.

Can I track my shipping order?
Yes, you will be provided with a tracking number to track your package online through the carrier’s website.

I have a pattern and I’m looking for matching pieces. Can you help?
Yes! With hundreds of patterns available to choose from, Polska Polish Pottery & Gifts can help find matching pieces for your set. Contact us and we will be happy to do the research and find additional pieces in your pattern.

Can I use my Polska Polish pottery every day?
Yes! Polska Polish pottery is suitable for everyday use. It is oven safe (up to 375°F), microwave, freezer, and dishwasher safe. All Polska Polish pottery is FDA approved to be safe to use with food and is lead and cadmium free. However, please avoid drastic temperature changes from cold to hot, or hot to cold. Rapid changes in temperature will deliver shock to the material and not allow for the proper expansion and contraction. Also, please do not apply direct heat to Polska Polish pottery as it is not intended for stovetop use.

What do I need to be careful of when caring for my Polska Polish pottery?
When caring for your Polska Polish pottery, it is best to avoid drastic temperature changes from cold to hot, or hot to cold. Rapid changes in temperature will deliver shock to the material and not allow for the proper expansion and contraction. Also, please do not apply direct heat to Polska Polish pottery as it is not intended for stovetop use.

Can I put my Polska Polish pottery in the microwave?
Yes, Polska Polish pottery is microwave safe. Please allow it to be room temperature prior to use in a microwave.

Can I put my Polska Polish pottery in the oven?
Yes, Polska Polish pottery is oven safe up to 375°F. Please allow it to be room temperature prior to use in an oven. The pottery distributes heat evenly for baking and is non-stick for easy cleaning.

Can I put my Polska Polish pottery in the freezer?
Yes, Polska Polish pottery is freezer safe.

Can I put my Polska Polish pottery in the dishwasher?
Yes, Polska Polish pottery is dishwasher safe.

Can I put my Polska Polish pottery on the stove top?
No, Polska Polish pottery is not intended for stovetop use.

What areas do you serve?
Polska Polish pottery can be shipped anywhere in the United States or internationally.

Where is your retail location?
Locally, our shop is conveniently located in the King of Prussia Mall, the largest mall on the east coast and a shopping destination for locals and tourists alike. Our proximity to major highways makes us a convenient destination from Delaware, Maryland, and New Jersey. We are in close proximity to the major cities of New York, Long Island, Harrisburg, Gettysburg, Pittsburgh, Hershey, Allentown, Bethlehem, and Lancaster.

We are within a relatively short driving distance from many locations in Bucks, Montgomery, Delaware, Chester, Berks, Lehigh, Northampton, Adams, Dauphin, Lancaster, Allegheny, and Philadelphia counties.

What do locals in Poland call Polish pottery?

Polish pottery is referred to by many locals as Ceramika Artystyczna (meaning “Ceramic Art”) or Ceramika Bolesławiec (meaning “Ceramic Boleslawiec”).

Is all Polish pottery created equal?

No, there are different levels of quality for Polish pottery. Polska Polish Pottery & Gifts only deals with the best quality from the top factories. Polska Polish pottery is authentic, suitable for everyday use, and is of heirloom quality that can be passed down from generation to generation. At Polska Polish Pottery & Gifts you will never receive lower level quality pottery with defects that can affect the functionality and durability of your pottery.